Aftersales
Aftersales & Service
At Rigging Projects, we pride ourselves on delivering exceptional customer support that extends far beyond the initial sale and installation of our premium deck and rigging hardware. Our dedicated team are not only world-class sailors, but also enthusiasts who actively utilise our products and stand by their reliability and performance.
Contact the Aftersales team for:
- Product Assistance.
- Return parts for service.
- Spares and scheduled replacements.
- On-site mast servicing, inspection, and stepping.
The RP App Experience
Keeping track of hardware maintenance on board a yacht can be a challenge. Different components have unique service schedules, manuals and spare part requirements. Yet missed service dates can lead to costly failures and unexpected downtime.
To simplify this process, Rigging Projects has developed a new app designed to centralise all your yacht’s rigging and hardware data. Once logged in, the app sends you service reminders, digitally stores manuals and assembly diagrams, facilitates remote inspection reports (which we can sign off within the app) and makes spare parts ordering seamless, with access to our extensive parts library.
What sets this app apart is its flexibility - it is not just for Rigging Projects products. With dynamic barcoding, you can add any product to your yacht’s database. Simply allocate a barcode to a product, enter the product details, set service intervals, upload manuals, and let the app handle the rest.
Whether you’re a yard, an owner, captain or crew member, this tool is designed to keep your yacht running smoothly, minimising downtime and maximising efficiency.